Service Call / Dispatch Fee
Service Call / Dispatch Fee
We don't guess over the phone — we come to you and find the solution. When something breaks or makes a strange noise, you need a real diagnosis, not a ballpark. Our service call gets a trained, insured technician to your door equipped to identify the problem and provide a fix.
Travel to Your Home
Covers travel time and fuel to get our fully stocked mobile service truck to your door throughout NEPA.
On-Site Diagnosis
Up to 30 minutes of diagnostic labor — we inspect the specific issue, test equipment, and identify the root cause.
Fully Stocked Truck
We carry thousands of dollars in parts so we can often fix your pool on the very first visit — no waiting on a return trip.
Written Quote for Larger Repairs
For liner replacements or larger projects, we provide a written quote for your approval before any work begins.
"Can you just give me a price over the phone?"
We can quote standard services like a filter clean or pool opening over the phone. But for repairs — a humming pump, a heater that won't click on — it's impossible to know the cause without testing the equipment. We'd rather be accurate than give you a low number and change it when we arrive.
"What if you can't fix it?"
In the rare case that equipment is obsolete or beyond repair, the dispatch fee covers our consultation and professional recommendation for the best replacement unit that fits your existing plumbing and electrical setup.
"Do I have to be home?"
No. As long as we have access to the backyard and the breaker panel, we can perform the diagnosis and follow up with a call or email with our findings and a quote for your approval.
Book your diagnostic visit today — or fill out our repair form and we'll get back to you shortly.
Fill Out Repair Form Call (570) 592-5988